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December 8, 2016
9:00 am – 10:00 am REGISTRATION
10:00 am – 11:40 am INAUGURAL SESSION
10:00 am – 10:03 am Welcome Address
  Ms Shobha Mishra Ghosh
Senior Director
FICCI
10:03 am – 10:10 am

Theme Address

 

Mr G Srinivasan
Chair, FICCI Health Insurance Committee & CMD
The New India Assurance

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10:10 am – 10:30 am Keynote Address - I
 

Dr Ajay Bhushan Pandey
CEO
Unique Identification Authority of India

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10:30 am – 10:35 am Release of Knowledge Papers
10:35 am – 10:55 am Inaugural Address by Chief Guest
 

Mr T S Vijayan
Chairman
IRDAI

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10:55 am – 11:30 am

LET’S TALK HEALTH : PERSPECTIVES FROM THE IRDAI

The objective of this session is to understand the perspective of IRDAI on various elements of health insurance industry, like product development, sales and distribution, customer education etc. The session will also explore how the regulator views the balance between growth and controls – and what they see as market levers to calibrate speed and direction of growth.



  Anchor:
  Dr Narottam Puri
Advisor, FICCI Health Services; Board Member & Ex-Chairman,
NABH & Advisor, Medical, Fortis Healthcare Ltd.

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  Guest :
  Mr PJ Joseph
Member (Non-Life)
IRDAI
11:30 am – 11:40 am Q&A
11:40 am – 12:00 noon TEA/ COFFEE BREAK
12:00 noon – 01:35 pm KEYNOTE ADDRESS – II
 

Dr Nimisha Kalia
Assistant Professor –
Medicine, Johns Hopkins Department of Medicine, Johns Hopkins University

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CEO SESSION - INCREASING RELEVANCE OF HEALTH INSURANCE FOR CONSUMERS

Relevance of insurance is about three things: Product, price and place. This panel would debate on Product innovations for better choice; Pricing to increase affordability and target middle of pyramid; Realigning the existing distribution networks and leveraging digital platforms to increase reach.

  Chair :
 

Mr G Srinivasan
Chair, FICCI Health Insurance Committee & CMD
The New India Assurance

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  Moderator:
 

Mr Girish Rao
Co-Chair, FICCI Health Insurance Committee and
Chairman & Managing Director
Vidal Healthcare Services Pvt. Ltd.

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  Panellists:
  Mr Antony Jacob
Co-Chair, FICCI Health Insurance Committee & CEO,
Apollo Munich Health Insurance

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  Mr Mayank Bathwal
CEO
Aditya Birla Health Insurance

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Mr Manoj Gopalakrishna
CEO,
HCL Healthcare

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Mr Ashish Mehrotra
MD & CEO,
Max Bupa Health Insurance

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1:35 pm – 2:20 pm LUNCH
2:20 pm – 2:30 pm

Presentation on FICCI – EY Knowledge Paper on ‘Value Added Services’

Mr Rohan Sachdev
Global Insurance Emerging Markets Leader, Partner and Leader -
Financial Services Advisory, EY

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2:30 pm – 3:45 pm

PLENARY SESSION – 1: FUTURE OF HEALTH INSURANCE DISTRIBUTION NETWORKS

Traditional distribution networks i.e. insurance agents and brokers have been the backbone of insurance industry and have served well to drive the growth till date. However, to boost penetration of health insurance further that also by keeping the costs under control, requires innovative distribution models for the industry. As the sophistication of customer rises, direct channels of sales would gain more relevance. So, future of insurance distribution would require organizations to develop multi-channel competence to grow and service their customers. This panel addresses the following questions:

  • Is the insurance agent getting outdated?
  • Consumers are comfortable buying directly from the insurer. How can industry capitalize and find that sales ‘sweet-spot’
  • What changes are needed in regulations to help the industry get to 40% sales growth for the next 5 years?
  Moderator:
 

Mr Sandeep Patel
CEO & MD
Cigna TTK Health Insurance

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  Panellists:
  Mr N. Eswaranatarajan
Senior Executive Vice President & COO
Kotak Mahindra General Insurance Co. Ltd.

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Mr Jayasimha AS
Executive Vice President
HDFC Life Insurance

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  Ms Vidya Hariharan
Director (Group Strategy)
Vidal Healthcare Services
  Mr Peeush Jain
SVP – Head Business Partnerships & Transformation
Lakshmi Vilas Bank

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Mr Yashish Dahiya
Co-founder & CEO
Policybazaar.com

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Mr Shreeraj Deshpande
Head - Health Insurance
Future Generali

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Mr Srinivasu MN
Co-Founder & Director,
Bill Desk

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3:45 pm – 4:05 pm TEA/ COFFEE BREAK
4:05 pm – 4:15 pm Presentation on FICCI – IMS Knowledge Paper on ‘Health Insurance in Digital India’
4:15 pm – 5:30 pm

PLENARY SESSION – 2: DRIVING EFFICIENCIES & GROWTH THROUGH DIGITIZATION

Technology has been improving healthcare in innovative and never-seen-before ways. The relevance of technology and hence digitization is imperative as we look at newer ways to make healthcare affordable and accessible in our country. Insurance industry in India will not be an exception to digitization and its use is gradually picking up. It is essential to have an appropriate and pragmatic roadmap which can help drive digitization of healthcare insurance in India to leverage its immense potential. This panel will debate on the following –

  • “The root cause of lack of digitization efficiency is not technology
  • it is adoption”? - How can health insurers push for digitization efficiency?
  • Why should hospitals partner in this? Will they?
  Chair :
  Mr Sunil Sharma
Joint Secretary, Ministry of Health and Family Welfare
Government of India *
 
  Moderator:
 

Mr Amit Mookim
General Manager (South Asia)
QuintilesIMS

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  Panellists:
  Dr Nandakumar Jairam
Chair, FICCI Health Services Committee &
Chairman and Group Medical Director
Columbia Asia Hospitals India

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  *Dr Vikram Chhatwal
Chairman & CEO
Medi Assist India
 
 

Ms Malti Jaswal
COO
Health Insurance TPA of India

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Dr S B Bhattacharyya
Head
Health Informatics, TATA Consultancy Services

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  Mr Varun Dua
Co-Founder
Coverfox Insurance Broking

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Mr Shashank ND
Co-Founder and CEO
Practo

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Mr M Suresh
Member
Group Management Centre, Wadhawan Global Capital

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Ms Anika Agarwal
Sr. VP and Head-Marketing
Digital and Direct Sales, Max Bupa Health Insurance

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5:30 pm CLOSE
   
*INVITED